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What is the NCCA?

'Dedicated to the cleaning of carpets'

Established in 1968, the National Carpet Cleaners Association is the only independent UK trade body dedicated to the cleaning of carpets, hard flooring, upholstery, curtains and other soft furnishings. As such it is now nationally recognised by government, media, industry and commerce as the authoritative source of information and advice on all aspects of the industry.

'Service with integrity'

The main objective of the NCCA is the maintenance of minimum standards within the carpet and upholstery cleaning industry, with the aim of safeguarding the reputation of the industry and protecting its customers, whether its in domestic or commercial areas.

Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. All members are expected to provide a fair deal for their customers, summed up by the NCCA motto "SERVICE WITH INTEGRITY".

By means of its comprehensive training programme, the Association believes it can uphold its promise to potential customers, that every one of its members maintains the highest standards of both service and workmanship, and indeed are masters of the craft they profess.

Why Use an NCCA Member?

Being backed by the only recognised UK body for the flooring and soft furnishing cleaning industry means you can be assured that a professionally trained technician with full insurance cover will be recommended to you from our list of member companies based all over the country. NCCA members operate to a Code of Practice, which covers specifics such as fair pricing, service and consumer protection and the NCCA promotes best practice in all its activities. 

If you are considering employing a company to undertake cleaning or restoration of carpets, upholstery, hard flooring, leather, curtains, rugs or any related services, you cannot underestimate the value of using an NCCA member.

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